A sophisticated tool to measure & monitor
incoming call activity & handling
What is Web Stats?
- Vital tool to monitor inbound call activity
- Network view rather than performance of one location
- Sophisticated management reporting
- Examine what happens to your incoming call traffic
- Monitor unlimited locations or homeworkers
- Call data updated every 15 minutes
- No On-site equipment required
- Ability to measure marketing performance up to the minute
- Monitor staff performance
- View calls received, answered, unanswered or engaged
- Quantity of unique callers
- Marketing information including location of caller
What’s involved?
- Use in conjunction with any Redstar ‘03’, ‘07’ or ‘08’ numbers (Network specific)
- Very quick to set-up
- Access from any web enabled PC
