What is Web Manager?
- Vital tool to monitor & control your inbound call traffic
- Interacts live with the telephone network
- Sophisticated call management & reporting tool
- Modify where & when you receive calls
- Modify Auto Attendant & Queue settings in real-time
- Examine what happens to your incoming call traffic
- Live Queue information
- Monitor unlimited locations or homeworkers
- Call data updated every 15 minutes
- No On-site equipment required
- Ability to measure marketing performance up to the minute
- Monitor staff call answering performance
- View calls received, answered, unanswered or engaged
- Quantity of unique callers
- Marketing information including location of caller
What’s involved?
- Use in conjunction with any ‘03’ or ‘08’ numbers
- Very quick to set-up
- Access from any web enabled PC
