A Virtual IP phone system makes compelling business sense. Feature rich, fully scalable, pay-per-user rental, with little or no upfront costs
What is a Virtual Phone System?
- Network hosted IP based phone system
- No on-site equipment required
- Cutting edge technology
- Little or no set-up costs – No capex cost
- Very cost effective, pay-as-you-go pricing per user
- Feature rich system
- Fast set-up
- Perfect multi-site/single entity phone system
- Consolidate sites/offices on to a single wide area phone system
- Keep your existing phone numbers
- No maintenance concerns
- Automated call distribution feature (ACD)
- Auto Attendant & IVR options
- Call recording option
- ‘Work anywhere’ feature using IP extension/soft phone
- Add or remove users & extensions in minutes
- Fully scalable with unlimited user capacity
- Intelligent call routing options
- FindMe/FollowMe facility to be able to pull calls to wherever you may be
- Network-based inbound call queuing facility
- Agent log-in/out feature
- View colleague availability, even those based at difference sites
- Unified messaging – VoiceMail, FaxMail, email & SMS
- Bulk SMS send web portal
- Dial from screen
- Cross-user phone directory
- Screen pop
- Sophisticated management reporting
- Monitor unlimited locations or homeworkers
- Network view reporting rather than performance of one location
