Choose where, when & how you take your calls
Non-Geographic numbers provide an amazing degree of flexibility in terms of how and where you choose to handle your incoming calls. You can instantly switch between call plans easily whenever you wish using the ‘FollowMe’ feature.
FollowMe
- Switch call plans easily at any time
- Perfect for people on the move
- Ideal feature for small businesses or individuals who often work at different locations
- Pull calls to wherever you choose to work from (eg. your office, your mobile, your home)
- Activate your chosen call plan from any touchtone phone
- No need to contact us
- Make immediate changes in real-time
Disaster Recovery plan
- Switch to Disaster plan in minutes
- Allows you to switch where you answer your calls in the event of a problem
- Business continuity plan in place in the event of an emergency
- Never miss a call
- Perfect solution in the event of BT line failures, fire alarm, power outages etc.
Call Distribution
- Split calls across multiple sites on a percentage basis
- Load balance calls
- Perfect for call centres or a team of homeworkers
- Caller location-based call routing
- Ideal store location service
- Routes calls to the nearest branch according to the callers location
- Route by area code, town, county or even TV region
Call Forwarding
- Routes calls to a second location in the event of lines being engaged or when calls are not answered
- No call diversion charges
Time & Day dependent call routing
- Route calls to different locations according to the time of the day or day of week
- Up to 10 routing options
